Frequently Asked Questions
Answers to Common queries.
As security and technology experts, we can help you utilize your system and service to the fullest. Here are some frequently asked questions to get you started. If you have a different question—or even a suggested addition to this section—please don't hesitate to call us at (480) 609-6250.
In addition to the answers above, we have created service videos for frequently asked questions. Topics include the replacement of batteries in smoke detectors, thermostats and panels, along with methods to change master user codes.